I work at a company that builds a couples-therapy platform. So when I found myself fighting with my agent again, it hit me: what if I applied the principles we teach couples to this relationship? Because here is what was happening. I would curse at it, it would over-explain itself, I was convinced it was an idiot, and its answers fed my anger. I was treating it like a junior who could not keep up - reviewing every line, shipping one PR a day. So I brought it to our clinical team, who do this with real couples daily, and together we translated it into daily work with an agent: sit down after a fight, look at the cycle instead of the incident, have each side own its part. What came out of that, technically: a mechanism that lets the agent admit it is stuck without halting the process, and an explicit agreement on how uncertainty gets disclosed instead of bluffed. From 1 PR a day to 3-4. You will leave with tools for working with your agents, and maybe with your actual partner too.
Engineering Team Lead at OurRitual, where the product is relationships and so, increasingly, is the job.